Led Outfitters

absolutely terrible customer service, bought the Damega 18" enforcer mini light bar (which they advertised with a 5 year warranty), used it maybe 10 times in the past two years while snow plowing and two of the module stopped working. after contacting them about the problem they then told me that because i bought it during one of their "sales" they only back the product with a 1 year warranty , which i still paid full price for the light they just threw in a couple cheap led grille lights with it.

after they kept refusing to do anything for me i went on to ask if they could at least just send me the two modules that were broken and i would even disassemble the the light and do the repair work mself, they then proceeded to ignore me then they finally emailed me back providing the link where i could buy the replacement modules. After that I took the modules out of the lights housing to see if there was a loose wire i could fix, I didn't find any bad connections but i definitely found the problem, (i will attach photos for anyone to see) after seeing this i just threw the light bar in the garbage, pretty sad that i only got 10 days of use out of a $200 light bar. either way the main reason i am writing this review is to show the quality of their products to anyone who is considering buying from them to hopefully save you the time money and hassal, and even if they did honor their warranty you have to pay to ship the light back to them, then back to you after they fix or replace it.

keep in mind when you see these pictures its only after about 10 storms and the light was stored in a heated garage 10 months out of the year. pay the couple extra $ for buyers products or whelen

LED Outfitters is an awful company with terrible products.

This light bar is garbage. We started having problems with it almost immediately.

Sections slowly quit working and now none of them work.

Their customer service is nothing but sexist guys without any knowledge. When I called for help getting the defective light fixed/replaced, the guy who answered was condescending and rude. He continuously called me names such as “sweetheart”, “honey”, and “darling”. I requested a manager.

The manager and employee proceeded to try to look me up on Facebook. My problem was not solved. I hung up when their behavior continued.

We paid to ship the light back for repairs. When we got it back, it was absolutely trashed.

The light was in worse condition than when we sent it. A side is falling off. Lights are hanging out.

The controls we sent with the light were not returned. The mounts are bent.

Do NOT waste your money with LED Outfitters.

This company can't keep their orders or emails straight. I ordered some products.

And I had to call to find out about the shipment. They tell me they shipped it. Then the customer service rep. Ethan says we shipped it on 7-2-18.

And I tell him not to my house. Then I give him the order again. He says they are out of one of the products I ordered. But they should have them the 19th of July.

Then I get an email from some idiot. Saying they shipped it on 7-2-18. And some BS shipping number. If I dont receivr my order by next week.

I will tell my bank that I never received the product.

And get my money back and order from someone else. That knows what they are doing.

Tony and Jenny Jones

Richmond,Va.

BEWARE!!! We purchased an led light bar almost a year ago for $700!

The very First week in service several modules (leds) started burning out. We contacted costumer service and they sent replacements. This exact same thing occurred over and over and over. Fast forward 8 months.

OVER 20 modules have burned out. The time and labor it has taken to replace these is costly and ridiculous. I've contacted sales/customer several times requesting an upgrade/replacement just to get ignored. Its hard to believe in this day and age people are taken advantage of and ripped off by companies like this.

If you've experienced the same with them please blast them every where and on their Facebook page.

Make people aware. Don't waste your time or money with this sub par company!